Terms of service

Welcome to Alnokhba. These terms of service ("Terms") govern your use of our website, services and products. By accessing or purchasing from Alnokhba, you agree to these Terms. Please read them carefully. If you do not agree, do not use our services.

1. Acceptance of the Terms

• By accessing and using the Alnokhba website, you confirm that you are at least 18 years old or have permission from your guardian.
• Use of the website and services is subject to all applicable laws and regulations.

2. Privacy policy

Please review our privacy policy to understand how we collect, use and protect your personal information.

3. Products and orders

• Product availability: All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without prior notice.
• Order process: Orders are confirmed upon receipt of payment and processed within the stated timeframe. You will receive an email confirmation for each order.
• Order cancellation: We reserve the right to refuse or cancel orders that appear fraudulent, are placed by resellers, or violate our Terms.

4. Prices and payment

• Prices: All prices are listed in local currency. Alnokhba reserves the right to change prices at any time without prior notice.
• Payment methods: We accept several secure payment methods, including credit cards, debit cards and electronic payment systems.
• Payment security: All payment information is encrypted and processed securely. Alnokhba does not store payment details on its servers.

5. Shipping and delivery

• Our delivery policy sets out delivery times and fees. Please review it for delivery options, schedules and restrictions.
• International shipping: Alnokhba may not be able to ship to all locations. Additional charges, such as customs duties, may apply to international orders.

6. Returns and exchanges

Please review our returns policy for information about returns, exchanges and refunds. All returns must meet the conditions set out in that policy.

7. Intellectual property

All content on the Alnokhba website, including text, images, logos and product designs, belongs to Alnokhba and is protected by copyright and trademark laws. Unauthorized use or reproduction is prohibited.

8. User conduct

You agree not to use the Alnokhba website for unlawful purposes or for activities that may harm, disrupt or negatively affect the website's operation.

9. Limitation of liability

Alnokhba will not be liable for direct, indirect, incidental or consequential damages arising from your use of, or inability to use, our services. This includes damages resulting from inaccuracies, interruptions or delays.

10. Changes to these Terms

Alnokhba reserves the right to update these Terms at any time. Changes will be published on this page with an updated revision date.

11. Contact us

For questions or feedback about these Terms, contact our customer support team through the Contact us page.

By using our website, you acknowledge that you have read, understood and agreed to these Terms. Thank you for shopping with Alnokhba.